Privacy Policy

Creative Witch Designs | Trading as Tania Meacher

Last updated: 21 September 2026

1. Introduction

Creative Witch Designs is committed to protecting your privacy and handling your personal information with care, transparency and respect.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, make an enquiry, book a consultation, purchase a service, subscribe to our mailing list or engage with Creative Witch Designs.

It also explains how your information may be shared with trusted third-party service providers and the rights you have in relation to your personal data.

We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003 (PECR), as amended.

2. Who We Are

Creative Witch Designs is a UK-based creative design studio operated by Tania Meacher, a business registered with HM Revenue & Customs (HMRC).

We provide bespoke website design, branding, creative content development, digital products, consultations, membership services and related creative and business support.

For the purposes of UK data protection law, Tania Meacher, trading as Creative Witch Designs, is the data controller responsible for personal information collected and processed in connection with our own business activities.

Where we process personal information on behalf of website design clients, our role may differ, as explained in Section 11.

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Business name: Tania Meacher, trading as Creative Witch Designs

Email: info@taniameacher.com

Business correspondence address: 30 Marchwood Road, Havant, Hampshire, PO9 5EE

Website: www.taniameacher.com

3. Personal Information We Collect

We may collect and process personal information when you interact with our website, contact us, book a service, purchase a product or participate in our programmes and membership.

The information collected depends on the nature of your interaction with us.

Information you provide directly

This may include your name, email address, telephone number, business name, business website, billing address and information relating to the services you are interested in or have purchased.

We may also collect information you voluntarily provide through contact forms, booking forms, onboarding questionnaires, surveys, email correspondence, consultations and other communications.

When you engage us for website design, branding or creative services, you may provide additional information, including business photographs, website content, testimonials, brand materials, project requirements and access details for relevant business platforms.

Please avoid providing sensitive personal information unless it is necessary for the service you have requested and we have agreed how that information will be handled.

Booking and appointment information

When you book a consultation or service, we may collect your appointment preferences, booking history, responses to pre-session questionnaires and information necessary to prepare for and deliver your appointment.

Payment and transaction information

When you purchase a service or digital product, we may collect information relating to your transaction, including the amount paid, date of purchase, billing details, payment status and relevant transaction references.

Payments may be processed through Stripe or another payment provider identified at the point of purchase.

We do not ordinarily receive or store your full payment card details when you make a payment through Stripe.

Information collected automatically

When you visit our website, certain information may be collected automatically through website functionality, server logs, cookies and analytics technologies.

This may include your IP address, browser type, device information, operating system, referring website, pages visited, time spent on the website and interactions with website content.

Further information about our use of cookies and tracking technologies is provided in Section 14.

Information obtained from other sources

We may receive information about you from third-party services you use to interact with us, such as booking platforms, payment providers, social media platforms and email marketing services.

Where relevant, we may also receive information from a business representative or another person authorised to communicate with us on your behalf.

4. How and Why We Use Your Personal Information

We only process personal information where we have an appropriate lawful basis under UK data protection law.

The following table explains the principal purposes for which we process personal information and the lawful bases we rely upon.

Where we rely on legitimate interests, these include operating and protecting our business, responding to customer enquiries, improving our services, maintaining appropriate business records and communicating with customers about matters relevant to their existing relationship with us.

We consider the impact of such processing on individuals and their rights before relying on this lawful basis.

Where consent is required, you may withdraw it at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

5. Online Bookings and Consultations

We use Acuity Scheduling to manage online bookings for services including Creative Vision Calls, Brand Alchemy, Alchemy Power Hours and other consultations.

When you book an appointment, you may be asked to provide your contact details, appointment preferences and information relevant to the service you have selected.

This information is used to manage your booking, prepare for your appointment, communicate with you about your consultation and provide the requested service.

You may receive automated booking confirmations, appointment reminders, rescheduling information and other service-related communications.

Where payment is required, payment processing may be facilitated through Stripe.

Your information may be processed by Acuity Scheduling and Stripe in accordance with their respective data protection arrangements.

Information submitted through a booking form will not automatically be used to subscribe you to our newsletter.

Where you are invited to join our mailing list, you will be given a separate opportunity to opt in.

6. Email Marketing, Newsletters and Free Resources

We use MailerLite to manage our email marketing communications, newsletter subscriptions and automated email sequences.

When you subscribe to our mailing list, we may collect your name, email address, subscription preferences and information relating to your interactions with our emails.

We may use this information to send you newsletters, studio updates, information about our services, new offers, educational content and other communications relevant to your subscription.

Where you request a free resource, such as our Sacred Website Audit, we will use the information you provide to deliver the requested resource.

If you separately agree to receive marketing communications, you may also receive a series of follow-up emails introducing you to relevant services and offers.

We may use MailerLite to organise subscribers into groups based on their stated interests, subscriptions, purchases or interactions with our communications.

Where enabled, MailerLite may also collect information about email delivery, opens and link clicks to help us understand subscriber engagement and improve our communications.

We will only send electronic marketing communications where we have obtained the necessary consent or where another applicable legal permission allows us to do so.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our communications or contacting us directly.

Unsubscribing from marketing emails will not prevent you from receiving essential communications relating to an existing booking, purchase or service.

7. Payments and Purchases

When you purchase a service, membership or digital product through Creative Witch Designs, we process the personal information necessary to complete your transaction and provide the purchased service.

We use Stripe to facilitate online payments through our booking system and other payment arrangements where applicable.

Stripe processes payment information in accordance with its own privacy and security arrangements.

We may retain relevant transaction information, including your name, billing details, purchase history, payment status and transaction references, for accounting, tax and business administration purposes.

We do not sell your financial information or use your payment details for unrelated marketing activities.

8. Zoom Consultations and Session Recordings

We use Zoom to deliver online consultations, individual sessions, group meetings and other services.

When you participate in a Zoom session, we may process your name, contact details, meeting participation information and any information you voluntarily share during the session.

We may record individual and group sessions for purposes such as providing participants with access to their sessions, supporting the delivery of agreed services and maintaining relevant project records.

Where a session is to be recorded, participants will be informed before recording begins.

Recordings may include your voice, image, name, shared screen content and information disclosed during the session.

Access to recordings will be restricted to the individuals authorised to receive them for the relevant service.

Where group recordings are made available to other participants, this will be explained in advance, including the intended audience and arrangements for accessing the recording.

We will not publish private consultation recordings for general marketing purposes without obtaining appropriate permission.

Session recordings will be retained only for the period necessary to fulfil their stated purpose, subject to any applicable legal or contractual requirements.

If you have concerns about participating in a recorded session, please contact us before your appointment to discuss the available arrangements.

9. Membership Services and Community Participation

Creative Witch Designs may offer membership services that include online group sessions, individual consultations, educational resources and opportunities for members to connect.

When you join a membership, we may process your name, contact details, membership status, payment information, booking history and information necessary to provide your membership benefits.

This information may be used to manage your subscription, provide access to membership services, arrange consultations and communicate important membership updates.

Where a membership includes a private online community, additional privacy information will be provided about the platform used, the information visible to other members and the applicable community arrangements.

Information you voluntarily share with other members may be visible to those participating in the relevant group or community.

We encourage members to respect the privacy of others and avoid sharing another person’s information outside the membership without their permission.

10. Website Design, Branding and Creative Projects

When you engage Creative Witch Designs for website design, branding, or other creative services, we may collect and process information necessary to understand your requirements and deliver your project.

This may include your contact details, business information, website content, branding materials, photographs, project correspondence, feedback and information relating to your existing website or digital platforms.

Where necessary, you may provide us with access to your website, hosting account, domain registrar, email marketing platform or other systems relevant to your project.

We use this access only for agreed project purposes, including website development, configuration, testing, troubleshooting and ongoing support where applicable.

Access permissions may be retained for clients receiving ongoing website aftercare or other services requiring continued access.

Where ongoing access is not required, permissions will be removed or transferred as appropriate following project completion and handover.

We take reasonable steps to protect client credentials and restrict access to authorised purposes.

We will not knowingly use client website access for activities unrelated to the agreed services.

11. Personal Information Processed on Behalf of Clients

During the delivery of website design, development or technical support services, we may encounter personal information belonging to our clients’ customers, subscribers, website visitors or other individuals.

Depending on the circumstances, Creative Witch Designs may act as a data processor on behalf of a client who is responsible for determining how and why that information is processed.

Where we act as a data processor, we will process personal information in accordance with the client’s documented instructions and applicable data protection requirements.

We will take appropriate steps to maintain confidentiality, protect information against unauthorised access and limit processing to the purposes agreed with the client.

Where required, the processing arrangements will be documented in a separate data processing agreement.

Our clients remain responsible for their own privacy notices, lawful bases for processing and compliance with applicable data protection obligations in relation to their businesses.

12. Use of Artificial Intelligence in Creative Work

Creative Witch Designs may use artificial intelligence tools to assist with website copywriting, content development, creative concepts, branding and other aspects of our design services.

Where appropriate, information provided by clients may be used with these tools to support the delivery of an agreed project.

We aim to limit the personal information shared with AI service providers to what is necessary for the relevant task.

Where possible, we use anonymised information or remove unnecessary identifying details before submitting material to an AI tool.

We do not intentionally submit sensitive personal information, confidential account credentials or private customer databases to AI tools without an appropriate lawful basis and necessary safeguards.

Where identifiable personal information is processed using an AI service, we will consider the nature of the information, the purpose of processing, the service provider’s data protection arrangements and any applicable contractual requirements.

AI-generated content is subject to human review as part of our creative process.

We do not use automated decision-making to make decisions about individuals that produce legal or similarly significant effects.

13. Testimonials, Portfolio Features and Client Work

Creative Witch Designs may display examples of completed projects, client testimonials, business names, photographs and other relevant creative materials on our website, social media platforms and promotional materials.

Where a client agrees to participate in a portfolio feature, we will explain the intended use of their project information and any associated personal information.

We will only publish identifiable personal information where we have an appropriate lawful basis and any necessary permissions.

Portfolio arrangements may also be addressed in the relevant client agreement.

We will not publish private correspondence, confidential business information or personal information belonging to a client’s customers without an appropriate lawful basis and necessary authorisation.

If you have questions about how your information appears in our portfolio or promotional materials, please contact us using the details provided in this policy.

14. Cookies, Google Analytics and Meta Pixel

Our website uses cookies and similar technologies to support website functionality, understand visitor behaviour and measure the effectiveness of our marketing activities.

We use Google Analytics to help us understand how visitors find and interact with our website.

This may include information about pages visited, visitor interactions, traffic sources, device characteristics and other website usage information.

We also use Meta Pixel to measure the effectiveness of advertising and understand actions taken by visitors following interactions with our marketing.

Meta Pixel may collect information about website visits and interactions and share relevant information with Meta for advertising measurement and related purposes, depending on the applicable settings and permissions.

We use a cookie consent mechanism to manage the use of technologies that require consent.

Where consent is required, optional analytics and advertising technologies will not be activated until you have provided the necessary permission.

You can manage or withdraw your cookie preferences through the cookie settings available on our website.

You can also control cookies through your browser settings.

For further information about the cookies and tracking technologies used on our website, please refer to our separate Cookie Policy.

15. Sharing Your Personal Information

We may share personal information with trusted third-party service providers where necessary to operate our business and deliver our services.

These may include:

• Acuity Scheduling for appointment bookings and related communications.

• Stripe for payment processing.

• MailerLite for email marketing and subscriber management.

• Zoom for online meetings and recorded sessions.

• Google for website analytics and related services.

• Meta for advertising measurement and related services.

• Website hosting, domain management and technical support providers.

• AI service providers used in connection with agreed creative work.

• Accounting, legal and other professional advisers where necessary.

Some providers process personal information on our behalf, while others may act as independent data controllers for certain processing activities.

We only share personal information where there is an appropriate lawful basis and the sharing is necessary for the relevant purpose.

We may also disclose personal information where required by law, in response to a lawful request from a public authority or where necessary to establish, exercise or defend legal claims.

We do not sell your personal information.

16. International Data Transfers

Some of the third-party service providers we use may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we take steps to ensure that the transfer complies with applicable UK data protection requirements.

Depending on the destination and service provider, this may involve UK adequacy regulations, an applicable recognised certification framework or appropriate contractual safeguards, such as the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.

Where required, we will assess the relevant transfer arrangements and implement appropriate protections.

You may contact us using the details in Section 2 if you would like further information about the safeguards applicable to transfers of your personal information.

17. Data Storage and Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.

These measures may include secure website hosting, encrypted connections, password-protected systems, restricted access permissions, secure payment processing and appropriate security measures for the platforms we use.

Access to personal information is limited to individuals and service providers who require it for legitimate business purposes.

Where we access client websites or other digital platforms, we take reasonable steps to protect login credentials and maintain appropriate access controls.

Although we take reasonable precautions to protect personal information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

18. How Long We Keep Your Information

We retain personal information only for as long as necessary for the purposes for which it was collected, subject to applicable legal, accounting, tax and contractual requirements.

The length of time information is retained depends on its nature and the purpose for which it is processed.

Enquiry information is retained for a reasonable period to respond to your request and manage any subsequent correspondence.

Client and project information is retained for the duration of the relevant service and for any additional period necessary to meet contractual obligations, provide agreed aftercare, maintain appropriate business records or address potential disputes.

Financial and transaction records are retained for the periods required by applicable tax and accounting legislation.

Newsletter subscription information is retained while you remain subscribed or while another lawful reason for retaining the information applies. Where you unsubscribe, we may retain limited information necessary to respect your preferences and prevent further unwanted marketing.

Zoom recordings are retained for the period necessary to fulfil the purpose explained to participants, including any agreed access period.

Where personal information is no longer required, we will securely delete, anonymise or otherwise dispose of it in accordance with applicable legal requirements.

19. Your Data Protection Rights

Under UK data protection law, you have certain rights in relation to your personal information.

Depending on the circumstances, these may include the right to access the personal information we hold about you, request correction of inaccurate information, request erasure of your information, restrict certain processing activities, object to processing and request the transfer of eligible information to another organisation.

You also have the right to withdraw consent at any time where processing is based on your consent.

Some rights are subject to legal conditions and exemptions. For example, we may need to retain certain financial records even where a request for erasure has been made.

Your right to object to direct marketing

You have the right to object at any time to the processing of your personal information for direct marketing purposes, including profiling related to direct marketing.

If you object to direct marketing, we will stop processing your personal information for that purpose.

To exercise your rights or ask questions about the personal information we hold, please contact:

info@taniameacher.com

We will respond to your request in accordance with applicable data protection requirements.

20. Complaints

If you have concerns about how Creative Witch Designs handles your personal information, we encourage you to contact us so that we can investigate and respond to your concerns.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.

Website: www.ico.org.uk 

You do not need to contact us before making a complaint to the ICO.

21. Third-Party Websites and External Platforms

Our website may contain links to third-party websites, social media platforms, booking services and other external resources.

When you access these services, your personal information may be processed in accordance with the relevant provider’s own privacy policy.

Creative Witch Designs is not responsible for the independent privacy practices of third-party websites or services that are outside our control.

We encourage you to review the privacy information provided by those organisations before submitting personal information.

22. Children’s Privacy

Our website and services are intended primarily for adults and businesses.

We do not knowingly collect personal information directly from children under the age of 13 through our website without an appropriate lawful basis and any necessary parental authorisation.

If we become aware that personal information has been collected from a child in circumstances that do not comply with applicable data protection requirements, we will take appropriate steps to address the matter.

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business operations, technology or applicable legal requirements.

The latest version will be published on this page, together with the date it was last updated.

Where changes materially affect how we process personal information, we will take appropriate steps to inform affected individuals and obtain any additional consent required by law.

If you have any questions about this Privacy Policy, please contact info@taniameacher.com.